Community Standards and Guidelines

Scope

This document covers all aspects of community interaction and moderation on AMBA’s websites, Community, and all other social media channels, including comments on blogs or articles.

Moderation aims

The AMBA MBA World Community provides a growing number of opportunities for members who wish to discuss/ comment on content we publish, comment on other members’ posts, post their own or third party materials or debate issues more generally. Our aim is to ensure this platform is inclusive and safe, and that the AMBA websites are a place on the internet where you will always find lively, entertaining and, above all, intelligent discussions.

Community Standards

There are 8 simple guidelines which we expect all participants in the community areas to abide by, all of which directly inform our approach to community moderation (detailed below). These apply across all of AMBAs sites and platforms either now or in the future (currently- mbaworld.com, community.mbaworld.com and ambaguide.com), while moderation decisions are also informed by the context in which comments are made.

  1. We welcome debate and dissent, but ad hominem attacks (on authors, other users or any individual), persistent trolling and mindless abuse will not be tolerated. The key to maintaining the AMBA website as an inviting space is to focus on intelligent discussion of topics.
  2. We understand that people often feel strongly about issues debated on the site, but we will consider removing any content that others might find extremely offensive or threatening. Please respect other people's views and beliefs and consider your impact on others when making your contribution.
  3. We reserve the right to redirect or close conversations which descend into baseless arguments based on ingrained partisanship or generalisations. We don't want to stop people discussing topics they are enthusiastic about, but we do ask users to find ways of sharing their views that do not feel divisive, threatening or toxic to others.
  4. We will not tolerate racism, sexism, homophobia or other forms of hate-speech, or contributions that could be interpreted as such. We recognise the difference between criticising a particular government, organisation, community or belief and attacking people on the basis of their race, religion, sex, gender, sexual orientation, disability or age.
  5. We will remove any content that may put us in legal jeopardy, such as potentially libellous or defamatory postings, or material posted in potential breach of copyright, or any material which may be considered to bring AMBA into disrepute or threaten its reputation or good standing.
  6. We will remove any posts that are obviously commercial or otherwise spam-like. Our aim is that this site should provide a space for people to interact with our content and each other, and we actively discourage individuals from acting on behalf of commercial entities, in order to post advertising material or links. If you wish to promote a business, product or service to AMBA members please contact our Commercial Relations Manager on T.Scali@MBAWorld.com or +44 (0)207 246 2657 to discuss your requirements.
  7. Be aware that you may be misunderstood, so try to be clear about what you are saying, and expect that people may understand your contribution differently than you intended. Remember that text isn't always a great medium for conversation: tone of voice (sarcasm, humour, irony and so on) doesn't always come across when using words on a screen. You can help to keep the AMBA websites and community areas open to all viewpoints by maintaining a reasonable tone, even in unreasonable circumstances.
  8. The platform is ours, but the conversation belongs to everybody. We want this to be a welcoming space for intelligent discussion, and we expect participants to help us achieve this by notifying us of potential problems and helping each other to keep conversations inviting and appropriate. If you see something problematic in community interaction areas, please report it. When we all take responsibility for maintaining an appropriate and constructive environment, the debate itself is improved and everyone benefits.

Moderation approach

  1. Please help us to moderate the group by flagging posts that contravene guidelines. You can do this simply by clicking on the ‘More’ option at the bottom of each post and select ‘Flag as spam/abuse’. We will then consider whether the comment/ post is in breach of our rules and act accordingly- we reserve the right to delete any posts that disobey house rules.
  2. In consideration of other members and to encourage a healthy forum, advertising and commercial posts are not permitted in Discussion and Forum areas and will be removed. If you wish to promote job opportunities, please ensure that your post is placed in the ‘Career Tips, Advice & Opportunities’ forum and that it does not imply endorsement by the AMBA.
  3. When using external links, please ensure the content originates from a credible or well-known source, and where you have the authors permission to do so. Posts that require sign-up or redirects members in order to collect information will be removed.
  4. We will remove content that infringes the rights of any third party, use of copyright or trademarks, legal matters or litigation within the group.
  5. If conflicts and misrepresentation occur, we will make every effort to talk privately to the person(s) involved first before we publish any posts or comments about the issue.
  6. On occasion, posts may arise regarding AMBA products and services. We welcome suggestions for improvements and our membership team would like to hear from you. However, due to the timely nature of this forum and resource restrictions, we cannot fairly address each individual post proficiently and ask that you raise personal membership matters with the team direct at membership@mbaworld.com or to contact the Community Manager, Jack Villanueva directly.
  7. In order to foster professional and helpful engagement among all users, we ask that one-to-one discussions are conducted through private messaging using the Community's private messaging function and not within the group discussions. Please note that any conversations between individuals or groups that take place outside of the Community are not subject to the Community Standards and Guidelines and will not be moderated, supported or administered by AMBA staff. 
  8. Participants who seriously, persistently or wilfully ignore the community standards may have their posting privileges withdrawn. In exceptional circumstances, and at our discretion, we reserve the right to withdraw AMBA membership and all associated rights and privileges. This is not an action that we take lightly or arbitrarily. However, we are aiming to create and maintain an online experience consistent with AMBA values, and we reserve the right to make decisions which we feel support that. Please be aware that the Community manager and/or moderators may contact you by email or private message in relation to your participation, especially where an issue comes up in relation to these community standards. Any advice they give/request should be adhered to, as our moderators are employed to enforce these community standards and create a constructive environment for everyone who contributes to our sites.
  9. We will, when necessary, remove user postings or comments from our articles, and blog posts.*If a contribution to any AMBA website/ online platform is perceived as breaching the community guidelines set out above, then it will be removed by the community team, in the interests of keeping community areas of the site appropriate for the vast majority of the people who visit.
  10. This group is for current AMBA members only. If you have decided to resign your membership, you will be removed from the Community.

(*NB: We will not edit user posts to change the meaning, spelling, grammar etc. or anything else intended by the user. Where part of a comment or posting is perceived as breaching the community guidelines, the whole article/posting may be removed. Also, when a comment or post is removed for any of the reasons above, it is sometimes necessary to delete subsequent messages which refer to explicitly or quote from the original (removed) comment, in order to preserve some notion of conversational thread. This may also happen because a later comment quotes directly the problematic bits of the original comment, which just perpetuates the problem. In such cases not every deletion will be marked individually.)

Note about community content

The views expressed in community areas of this site do not necessarily reflect or represent the views of AMBA, its staff or contributors.

Thank you for reading and welcome to the Community!